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Rate has a well-organized website with a full explanation of the products and services it provides, its policies, pricing, samples, testimonials, and more. This information is a large part of what we use to produce a review of online writing services, but it is still only one part. In addition to the information the company provides, we evaluate the quality level of the text on that site, customer reviews that we find throughout the web, and the results of our order of a college research paper. This summary review of Pro Custom Writing is now offered to consumers who are considering the use of writing services.

Services Offered

ProCustomWriting has divided its product and service offerings into categories.

  • Academic Writing Products for students from high school through graduate studies – all types of writing assignments and projects
  • Coursework and Homework Assistance, especially with math and science problem sets, research, and projects
  • Thesis/Dissertation Services for master’s and doctoral students who must complete these capstone projects
  • Multiple-Choice Test-Taking
  • College and Grad School Admissions and Personal Statement Essays
  • Editing and Proofreading
  • Copywriting Products and Services: Any content writing for web-based business owners

Customer Service and Quality

Service: We contacted the customer support department by phone, email and live chat – all three venues advertised by the company as being available 24/7. We did find reps to respond to our questions at all hours, and we did discover that they were obviously well-trained. They were able to answer questions about policy, about products and pricing, and, in one case, provided very detailed explanation of the process by which a dissertation consultant would work with a Ph.D. candidate.

Quality: To measure quality of a writing service, we are really speaking to the nature of products and services based upon excellent standards for English writing. These are the sources we used to determine quality at

  • We studied two sample writings posted on the site – a medical case study and a definition essay. These were two very different types of writing and at two very different academic levels. In both instances, the scholarly nature was appropriate for the schooling level, the grammar and composition was excellent, and the resources were current and relevant.
  • We looked at the ProCustomWriting blog. Here we found a number of articles on writing tips and strategies as well other topics of interest, such as, “Is There an Entrepreneur in You?”
  • We read the comments and reviews that customer have placed on other sites and social media. The vast majority were quite positive in all categories – following customer instructions, meeting deadlines, communication with writers, getting revisions completed quickly, and general approval of composition, style, and resources.
  • The research paper we ordered was well-organized and written, with a solid thesis statement and logically flowing points with good transitions. The resources we requested, professional journals only, were what the writer used.

It is certainly easy for us to say that Pro Custom Writing is not a fraud or scam. In addition, the company has a BBB membership and an A+ rating from that organization.

Prices and Discounts

Prices run about average. Discounts for new and returning customers caught our eye on the landing pages – 15% for new customers but, as well, a “fall special” of 20% for the start of a new school year. There is a promo code for a customer to use one of the discounts. Customers are also encouraged to sign up for the company newsletter in order to receive coupon codes for discounts throughout the year.

There are also permanent discounts offered, and customers can choose discounts based upon total number of pages ordered or total amount of money spent, whichever is more favorable to them.


The standard free pages are offered (title, outline, table of contents, bibliography), along with free revisions, formatting, and a plagiarism report. The only unique feature here is that most services charge for a plagiarism report.

Final Remarks

As we look at the pros & cons which we ascribed to all writing services, there are clearly many “pros” to this service. Quality is high, customers are satisfied, and pricing is good. We are assigning a rating of “Excellent” to Pro Custom Writing and do recommend it as a company that is both professional and reputable.

2 customer reviews of

recommended this service

Positive: I bought an essay from this writing service a week ago. The support team helped me to place an order and answered all of my questions about the company's work. I sent the guidelines to the writer and got the paper even before the deadline! It was perfectly written and brought me "A". It was a pure joy to work with ProCustomWriting! I am very glad I've found this company! Thank you for help!

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recommended this service

Positive: Best academic writing help I have ever gotten! Wonderful experience with online resource. Professional writers and customer friendly support team have made it easier to trust them and overall process of co-working. If I would ever be in a need of more paperwork I will know where to order. Thanks a lot people!))

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Erik commented:

My favorite service! They have very experienced writers and yet quite low prices. I am completely satisfied!

Lucas commented:

I ordered personal statement essay and am completely happy with the result. Moreover I didn`t spend much money on that. Great service I like!

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